Shipping & Returns
Shipping Policy
At KennyPins, we take pride in providing our customers with an exceptional shopping experience. We offer a range of shipping options to ensure your pins arrive safely and on time. Our packaging is designed to protect your pins during transit, and we always strive to keep shipping costs as low as possible. We offer free standard shipping on orders over $50, and for orders below $50, we charge a flat rate of $5. Express shipping is also available at an additional cost. If you have any questions about our shipping policies, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your KennyPins order, you may return it within 30 days of receipt for a full refund or exchange. To initiate a return or exchange, please contact our customer service team. We'll provide you with a prepaid shipping label, and once your return is received and processed, we'll issue a refund or send out your exchange. Please note that we're unable to accept returns or exchanges on custom pins or items that have been damaged or altered after receipt.